Trust & Security
This page is maintained by the SpokeWatch project owner to answer common security and privacy questions about the app. It describes the current controls in place — it is not an independent certification or audit attestation.
Authentication & access
- Accounts are protected by email + password authentication backed by a managed identity provider.
- Passwords are never stored in plaintext; only securely hashed credentials are retained.
- Sensitive actions (managing your bikes, moderating community reports) require an authenticated session, verified server-side.
- Moderation actions such as approving recovery claims are gated by a server-side role check, not by anything the browser can change.
Data protection
- Database access is controlled by row-level security policies so users can only read and modify their own records.
- Server-only operations run through authenticated server functions; secrets and admin keys never reach the browser.
- Map coordinates on public incidents are intentionally fuzzed to a neighbourhood-level point before being displayed.
Hosting & encryption
- All traffic to SpokeWatch is served over HTTPS (TLS) end-to-end.
- Data is stored on managed cloud infrastructure with encryption at rest provided by the platform.
- Server logs are retained briefly for abuse prevention and debugging, then rotated.
Shared responsibility
SpokeWatch relies on hosting, database, and authentication services provided by its underlying platform. Platform-level features such as encryption in transit, encryption at rest, and managed identity are provided by that platform. Application-level decisions — what data is collected, which records are public, how moderation works — are made and maintained by the SpokeWatch project owner. As a user, please use a unique strong password and notify us promptly if you believe your account has been compromised.
Privacy & your rights
See the Privacy Policy for full details on what we collect, how it is used, retention, and how to request access, correction, or deletion of your data.
Reporting a vulnerability
If you believe you've found a security issue in SpokeWatch, please reach out via the contact details on the About page. Please give us a reasonable window to investigate and remediate before any public disclosure.
Last updated: 19 June 2026.
